Frequently Asked Questions

Internet technical experts and APNIC staff with specialized knowledge connect with individual APNIC Member organizations to discuss their specific technical issues and share and provide best current practice information.

These Internet technical experts have extensive operational experience and knowledge on Internet infrastructure network operations and management.

Technical assistance is provided either online or in-person (if situation permits and need justifies it.)

It is open to all APNIC Members that hold member IP address resources. If you or your organisation hold IP address resources, you are eligbile to use the platform.

Yes, if you are an APNIC Member holding IP address resources or an APNIC Associate Member, you can use this platform for free.

On APNIC Academy, you can choose an expert by filtering on availability, topic, language, then book a session by providing some basic details about what help you need. Once confirmation is received you will receive a Zoom link to connect with your expert.

Use the Find an Expert to connect with an expert. Alternatively, you can send your inquiry to [email protected].

Yes, the Terms of Use can be found here.

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Find the right expert for your problem and get the help you need to solve it. Free for APNIC Members.

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