The Technical Assistance Platform uses Zoom (via APNIC Academy). For information on Zoom's system requirements, please visit this page.
No. But, the Technical Assistance Platform is only available to APNIC Members at this time.
Yes. Depending on the availability of the expert, you may be able to select an expert who speaks your language. Please check the profile of the expert before making a booking.
Many experts on the Technical Assistance Platform have volunteered their time to be of service to the Internet community. If you’re interested in learning more about being an expert on the Technical Assistance Platform, please contact us.
If you are an APNIC Member, you can make a formal request for Technical Assistance by emailing [email protected].
No. The sessions are not recorded.
The platform will send you a survey soon after the session ends. We ask that all users of the Technical Assistance Platform complete this survey, to ensure we receive timely data about your experience, including ways to improve the platform for all users.