{"id":33523,"date":"2025-08-20T04:13:39","date_gmt":"2025-08-20T04:13:39","guid":{"rendered":"https:\/\/academy.apnic.net\/?page_id=33523"},"modified":"2025-09-29T21:18:52","modified_gmt":"2025-09-29T21:18:52","slug":"technical-assistance","status":"publish","type":"page","link":"https:\/\/academy.apnic.net\/th\/technical-assistance","title":{"rendered":"Technical Assistance"},"content":{"rendered":"\n<!-- HERO \/ INTRO SECTION -->\n<section class=\"pt-5 pb-5\">\n  <div class=\"container\">\n    <div class=\"row align-items-center\">\n      <div class=\"col-12 col-md-8\">\n        <h1>What is Technical Assistance?<\/h1>\n        <p>\n          The APNIC Academy Technical Assistance (TA) Program is a service designed to connect APNIC Members with experienced Internet technical experts and APNIC staff. These experts provide tailored guidance and share best current practices to address specific technical challenges faced by Member organizations. Technical assistance can be delivered online or in-person, depending on the situation and necessity.\n        <\/p>\n      <\/div>\n      <div class=\"col-12 col-md-4 text-center\">\n        <img decoding=\"async\" src=\"https:\/\/academy-wp-media-prod.storage.googleapis.com\/wp-content\/uploads\/2025\/08\/20042045\/icon-technical-assistance.png\" \n             class=\"img-fluid\" alt=\"Technical Assistance Icon\" style=\"max-width:250px;\"\/>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<hr \/>\n\n\n\n<!-- AREAS OF SUPPORT -->\n<section class=\"pt-5 pb-5\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col-12 col-md-6 d-flex align-items-center justify-content-center\">\n        <h2>Areas of Support<\/h2>\n      <\/div>\n      <div class=\"col-12 col-md-6\">\n        <ul style=\"padding-left: 25px;\">\n          <li>Network infrastructure operations and management<\/li>\n          <li>IPv6 deployment<\/li>\n          <li>Routing and BGP configuration<\/li>\n          <li>RPKI and ROA setup<\/li>\n          <li>Internet Exchange Points (IXP) support<\/li>\n          <li>Network security best practices<\/li>\n        <\/ul>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<hr \/>\n\n\n\n<!-- SCOPE OF TECHNICAL ASSISTANCE (Bordered Boxes Style with Top Icons) -->\n<section class=\"pt-5 pb-5\">\n  <div class=\"container\">\n    <h2 class=\"text-center mb-4\">Scope of Our Technical Assistance<\/h2>\n    <div style=\"height: 30px;\"><\/div>\n    <div class=\"row g-4\">\n\n      <div class=\"col-12 col-md-3 d-flex\">\n        <div class=\"p-4 border rounded text-center flex-fill d-flex flex-column\">\n          <i class=\"fas fa-network-wired fa-2x mb-3 text-primary\"><\/i>\n          <h5 class=\"mb-2\" style=\"min-height: 3.6em; word-break: break-word;\">Infrastructure Design &#038; Deployment<\/h5>\n          <p style=\"word-break: break-word;\">Assess existing infrastructure, assist with high-level network design, configuration review, and deployment plan.<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"col-12 col-md-3 d-flex\">\n        <div class=\"p-4 border rounded text-center flex-fill d-flex flex-column\">\n          <i class=\"fas fa-tools fa-2x mb-3 text-primary\"><\/i>\n          <h5 class=\"mb-2\" style=\"min-height: 3.6em; word-break: break-word;\">Operational Troubleshooting &#038; Support<\/h5>\n          <p style=\"word-break: break-word;\">Assist with troubleshooting network issues related to routing, BGP, DNS, IPv6, and RPKI.<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"col-12 col-md-3 d-flex\">\n        <div class=\"p-4 border rounded text-center flex-fill d-flex flex-column\">\n          <i class=\"fas fa-shield-alt fa-2x mb-3 text-primary\"><\/i>\n          <h5 class=\"mb-2\" style=\"min-height: 3.6em; word-break: break-word;\">Security Review &#038; Monitoring<\/h5>\n          <p style=\"word-break: break-word;\">Discuss cybersecurity practices, monitoring tools, and secure reporting programs.<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"col-12 col-md-3 d-flex\">\n        <div class=\"p-4 border rounded text-center flex-fill d-flex flex-column\">\n          <i class=\"fas fa-chalkboard-teacher fa-2x mb-3 text-primary\"><\/i>\n          <h5 class=\"mb-2\" style=\"min-height: 3.6em; word-break: break-word;\">Knowledge Transfer &#038; Awareness<\/h5>\n          <p style=\"word-break: break-word;\">Support understanding of technical areas as applied to your deployment context.<\/p>\n        <\/div>\n      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n\n<!-- Separator \/ Spacing -->\n<div style=\"height: 30px;\"><\/div>\n\n<!-- CONTACT \/ CTA -->\n<section class=\"contact-us__outer-container\">\n  <div class=\"container text-center p-5\" style=\"background-color: #f2f2f2;\">\n    <h2 class=\"font-weight-bold mb-3\">Access the Service<\/h2>\n    <p class=\"mb-4\">\n      Reach out to our experts by emailing \n      <a href=\"mailto:techassist@apnic.net\" style=\"color: #4a7bbf;\">techassist@apnic.net<\/a>\n    <\/p>\n    <a href=\"mailto:techassist@apnic.net\" class=\"btn btn-primary\" style=\"padding: 12px 35px; font-weight: 500;\">Email us<\/a>\n  <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>What is Technical Assistance? The APNIC Academy Technic [&hellip;]<\/p>\n","protected":false},"author":15549,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/full-width.php","meta":{"footnotes":""},"tags":[],"class_list":["post-33523","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/academy.apnic.net\/th\/wp-json\/wp\/v2\/pages\/33523","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/academy.apnic.net\/th\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/academy.apnic.net\/th\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/academy.apnic.net\/th\/wp-json\/wp\/v2\/users\/15549"}],"replies":[{"embeddable":true,"href":"https:\/\/academy.apnic.net\/th\/wp-json\/wp\/v2\/comments?post=33523"}],"version-history":[{"count":9,"href":"https:\/\/academy.apnic.net\/th\/wp-json\/wp\/v2\/pages\/33523\/revisions"}],"predecessor-version":[{"id":33595,"href":"https:\/\/academy.apnic.net\/th\/wp-json\/wp\/v2\/pages\/33523\/revisions\/33595"}],"wp:attachment":[{"href":"https:\/\/academy.apnic.net\/th\/wp-json\/wp\/v2\/media?parent=33523"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/academy.apnic.net\/th\/wp-json\/wp\/v2\/tags?post=33523"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}